Data protection
Privacy policy.
This policy explains how ERGI Real Estate collects and processes the personal data you provide, in accordance with Law 29/2021 on the protection of personal data of the Principality of Andorra and the guidance of the Andorran Data Protection Agency (APDA).
Last updated: August 2026
- Data controller
ERGI Real Estate, a real estate advisory firm operating in the Principality of Andorra. Contact: privat@ergi.ad. The service is offered by private appointment, with no premises open to the public.
- Data we process
Only the data you voluntarily provide in the contact form: name, email address, phone (optional), type of interest and the message with your enquiry.
We also record the language and the page you wrote from, so we can reply in your language and understand the context of your enquiry.
- Purpose and legal basis
We process the data to answer your enquiry, provide real estate advice and maintain the professional relationship.
The legal basis is your express consent when submitting the form and, once a professional relationship begins, the performance of that relationship.
- Retention
We keep the data while your enquiry remains active and afterwards for as long as applicable legal obligations require. Once no longer necessary, it is deleted.
- Disclosure to third parties
We never sell or trade personal data. It is only shared when strictly necessary for your transaction (for example a notary or tax advisor), always with your knowledge, or where a legal obligation requires it.
Data is hosted with technology providers acting as processors under confidentiality and security obligations.
- Security
We apply appropriate technical and organisational measures: access restricted to authorised staff, authentication for internal users and encrypted communications.
- Cookies
This website uses no advertising cookies and no third-party trackers. We only use the technical storage strictly required for the site and the private access area to work.
Legal notice
- Operator
ERGI Real Estate, a real estate agency operating in the Principality of Andorra and a member of AGIA (Andorran Association of Real Estate Managers).
Advisory service by appointment only. Contact: privat@ergi.ad.
- Terms of use
Published property information is indicative and does not constitute a contractual offer. Prices, areas and availability are confirmed in writing during the advisory process.
The content, images and visual identity of this site belong to ERGI Real Estate and may not be reproduced without permission.
Your rights
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion when it is no longer necessary.
- Restrict or object to certain processing.
- Withdraw your consent at any time.
- Lodge a complaint with the Andorran Data Protection Agency (APDA).
How to exercise them
Write to privat@ergi.ad stating the right you wish to exercise. We reply personally, within the timeframes set out by Andorran law.
privat@ergi.ad